I received a message from a customer: "Mr. Chen is very efficient and fixed the printer quickly."
The customer opened a 3D printing studio and bought three P10s from us about a year ago. A week ago, the customer asked: "There is a problem with the screen of one of my P10s. Can you send someone to repair it?" Of course, there is no problem, after all, Magforms has nearly 40 experienced technicians providing technical support services across the country.
Just in case, I asked the customer: "Apart from the screen, are there any other problems?" The customer replied: "The quality of the machine is good. Except for this time when the screen had some problems, there have been no problems at other times."
In fact, we have put a lot of effort into reducing the failure rate of the machine. P10 uses industrial P-grade high-precision dual guide rails and industrial-grade screws, which are of higher quality and less prone to damage. In terms of heat dissipation, copper tube wind-strong heat dissipation is used, which has higher heat dissipation efficiency and reduces the possibility of damage to the lamp beads and screen. The P10 build platform also has multiple pressure relief holes, which can reduce the pressure of the resin on the build platform, improve printing fluency, reduce the load on the motor, and extend the life of the motor.
After receiving the customer's request for help, we immediately arranged for Mr. Chen to provide door-to-door repair service. In the end, Mr. Chen lived up to expectations and solved the problem efficiently.
Dear Magforms users, no matter what problems you encounter, please feel free to contact us, we will continue to provide you with quality service.
I received a message from a customer: "Mr. Chen is very efficient and fixed the printer quickly."
The customer opened a 3D printing studio and bought three P10s from us about a year ago. A week ago, the customer asked: "There is a problem with the screen of one of my P10s. Can you send someone to repair it?" Of course, there is no problem, after all, Magforms has nearly 40 experienced technicians providing technical support services across the country.
Just in case, I asked the customer: "Apart from the screen, are there any other problems?" The customer replied: "The quality of the machine is good. Except for this time when the screen had some problems, there have been no problems at other times."
In fact, we have put a lot of effort into reducing the failure rate of the machine. P10 uses industrial P-grade high-precision dual guide rails and industrial-grade screws, which are of higher quality and less prone to damage. In terms of heat dissipation, copper tube wind-strong heat dissipation is used, which has higher heat dissipation efficiency and reduces the possibility of damage to the lamp beads and screen. The P10 build platform also has multiple pressure relief holes, which can reduce the pressure of the resin on the build platform, improve printing fluency, reduce the load on the motor, and extend the life of the motor.
After receiving the customer's request for help, we immediately arranged for Mr. Chen to provide door-to-door repair service. In the end, Mr. Chen lived up to expectations and solved the problem efficiently.
Dear Magforms users, no matter what problems you encounter, please feel free to contact us, we will continue to provide you with quality service.
