Lab300
Helios-P450
Helios-P600
Helios-P800
SL600
SL800
Cause 1: The bottom of resin level sensor is dirty
Solution: Clean the bottom of the resin level sensor
Cause 2: False angle
Solution: Adjust the angle of resin level sensor
Cause 3: Air leakage from the adsorption tube of the vacuum pump
Solution: Replace the adsorption tube
Cause 1: The volume of resin in tank is above or below standard and cannot be adjusted by the resin plunger.
Solution: Add or remove some resin. Cause 2: The resin level sensor has no signal and can’t detect the resin.
Solution: 1) Clean the bottom of the resin level sensor
2) Adjust the angle of resin level sensor
Cause: The detected laser power is not within the range of “Power Detection Maximum and Minimum RMS”.
Solution: 1) Recalibrate the laser power
2) Modify the “Target Value” or “Power Minimum RMS Value” and “Power Maximum RMS Value” of the laser power
Cause: Turn on the laser control software and calibration software synchronously
Solution: Turn off the laser control software or calibration software
Cause: The internal crystal temperature parameters of the laser and the environment temperature are unstable
Solution: Contact the manufacturer to calibrate the parameters and ensure that the environment temperature is between 22 to 26 degrees
Cause: Turn on the laser software and calibration software at the same time
Solution: Turn off the laser software or calibration software, then restart the iBuild.
Cause 1: The internal crystal temperature parameters of the laser have been changed
Solution: Contact the manufacturer to calibrate the parameters
Cause 2: Damage of the window mirror of laser
Solution: Replace the window mirror of laser
Cause 3: Unstable environment temperature
Solution: Ensure the environment temperature is between 22 to 26 degrees
Cause: Turn on the iBuild and the calibration software at the same time
Solution: Turn off the iBuild or calibration software and reconnect the laser
Cause: The printed samples shrink and deform
Solution: Adjust the angle when orientate the models
Cause 1: Insufficient support hardness or the support is not enough
Solution: 1) Appropriately reduce the support scanning speed or increase the support
2) Improve the scanning speed
Cause 2: The diameter of small laser beam isn’t up the standard
Solution: Ensure that the diameter of the small beam is in the range of 0.15-0.2mm
Cause: Calibration isn’t up to standard
Solution: Recalibrate
Cause: The laser beam compensation value is too small, and the reserved space in the design drawing is not enough
Solution: Modify the laser beam compensation value
Cause: The laser beam compensation value is too large
Solution: Modify the laser beam compensation value
Cause: The parameter “Z-axis Compensation” is unreasonable
Solution: Modify the “Z-axis Compensation” parameter in the slice software setting
Cause: The XY dimension factor in the iBuild is unreasonable
Solution: 1) Print the “100mm Cross” size test samples, measure the size and recalculate the XY size factor
2) If the short size is accurate but the long size has a large deviation, set multiple sets of XY coefficients of different sizes or reduce the length of parts over 200mm by 1/1000-2/1000 before printing
Cause: The printed samples shrink and deform
Solution: Adjust the angle when orientate the models
Cause 1: Insufficient support hardness or the support is not enough
Solution: 1) Appropriately reduce the support scanning speed or increase the support
2) Improve the scanning speed
Cause 2: The diameter of small laser beam isn’t up the standard
Solution: Ensure that the diameter of the small beam is in the range of 0.15-0.2mm
Cause: Calibration isn’t up to standard
Solution: Recalibrate
Cause: The laser beam compensation value is too small, and the reserved space in the design drawing is not enough
Solution: Modify the laser beam compensation value
Cause: The laser beam compensation value is too large
Solution: Modify the laser beam compensation value
Cause: The parameter “Z-axis Compensation” is unreasonable
Solution: Modify the “Z-axis Compensation” parameter in the slice software setting
Cause: The XY dimension factor in the iBuild is unreasonable
Solution: 1) Print the “100mm Cross” size test samples, measure the size and recalculate the XY size factor
2) If the short size is accurate but the long size has a large deviation, set multiple sets of XY coefficients of different sizes or reduce the length of parts over 200mm by 1/1000-2/1000 before printing
Problem: The plane samples are not parallel to the bottom surface of the platform when the part is placed, and the inclination angle is too small.
Solution: Reorientate the printed model to ensure that the bottom of the model is parallel to the platform or tilted more than 45°.
Cause: The variable laser beam appear to be an ellipse
Solution: Recalibrate the optical circuit
Cause: The distance between the border and the hatch is too far
Solution: Properly increase the “Transition Area Width” in the iBuild settings
Cause: Laser power is too high, resulting in the samples over-curing
Solution: Appropriately reduce the laser power of the hatch and border
Cause:The fluctuation of the liquid level value is too drastic
Solution: 1) Clean the bottom of the liquid level sensor
2)Adjust the angle of the liquid level sensor
3)Check if the vacuum pump is leaking
Cause: The distance between the resin level and the recoater is too large
Solution: 1) Adjust the height of the recoater
Solution: 2) Reduce the iBuild parameter “Standard Liquid Level Sensor Value” (it is recommended to reduce 0.08-0.1 each time)
Cause: The beam is oval or not concentric
Solution: Recalibrate the light chamber
Cause: The distance between the border and the hatch is too far
Solution: Decrease the value of “Transition Area Width” in the iBuild parameters
Cause: The surface temperature of the print is too high
Solutions:1) Reduce the laser power and speed up the scanning
2) Increase the value of the parameter “Delay after Laser Scanning” in the iBuild
Cause 1: The platform is loose or the z-axis coupling is loose
Solution: Reinstall and locking the platform and the z-axis coupling
Cause 2: The device is turned on to heat, but the temperature is unstable
Solution: Turn off the heater and contact the manufacturer.
Cause 1: The lens from reflection mirrors, beam expander module, galvanometer and F-theta are dirty.
Solution: Inspect the lens and clean it.
Cause 2: The laser window mirror is damaged
Solution: Replace the lens of the laser.
Cause: F-Theta is dirty
Solution: Clean the lens of F-Theta
Cause: The marble platform is not level
Solution: Adjust the level of the marble platform and adjust the height of the recoater
Cause: The blade heights on the left and right of the recoater are not level
Solution: Adjust the height of the blade on the left and right of the recoater
Cause 1: The fluctuation of the liquid level is too drastic
Solution: 1) Clean the bottom of the liquid level sensor
2) Adjust the angle of the liquid level sensor
Cause 2: Low recoater height
Solution: Adjust the height of the recoater
Cause 3: There is no adsorption in the recoater
Solution: Control the recoater adsorption by adjusting the vacuum pump
Cause 4: The resin is sticky
Solution: 1) Turn on the heater
2) Lengthen the time of “Delay after Platform Settling” and “Delay after Recoater Movement” in iBuild settings
Cause 1: The samples are over-cured (hard enough)
Solution: Increase the value of the iBuild parameter “Filling Spacing” to increase the scanning speed
Cause 2: The samples are not fully cured (slightly soft)
Solution: Reduce the value of the iBuild parameter “Filling Spacing” to reduce the scanning speed
Cause 1: The parameter “Thin-Wall Judgment Threshold” in the iBuild has no value
Solution: Make sure that the parameter “Thin-wall Determination Threshold” in the iBuild is set to option 1
Cause 2: The scanning speed of the thin-walled area is too fast and the laser power is low
Solution: Appropriately reduce the scanning speed of the thin-wall area and increase the laser power
Cause: The motor is blocked, causing an alarm
Solution: Helios-P series (reboot the device)
Cause 1.: The adsorption force is small
Solution: Adjust the knob of the vacuum pump to increase the adsorption force
Cause 2: The adsorption trachea is blocked or ruptured
Solution: Replace the adsorption air tube
Cause: The support scanning speed is too fast, and the support does not have enough time to reset after coating
Solution: Appropriately reduce the scanning speed of the support and lengthen the time of the iBuild parameter “Delay after Recoater Movement”
Cause:The support scanning speed is too fast, and the resin is not leveled
Solution: Appropriately reduce the scanning speed of the support and lengthen the time of the iBuild parameter “Delay after Platform Settlement”
Cause: The platform is too high when the beginning of the print.
Solution: Modify the value of the iBuild parameter “Print Start Position” according to the actual situation
Lab300
Helios-P450
Helios-P600
Helios-P800
SL600
SL800
Cause 1: The bottom of resin level sensor is dirty
Solution: Clean the bottom of the resin level sensor
Cause 2: False angle
Solution: Adjust the angle of resin level sensor
Cause 3: Air leakage from the adsorption tube of the vacuum pump
Solution: Replace the adsorption tube
Cause 1: The volume of resin in tank is above or below standard and cannot be adjusted by the resin plunger.
Solution: Add or remove some resin. Cause 2: The resin level sensor has no signal and can’t detect the resin.
Solution: 1) Clean the bottom of the resin level sensor
2) Adjust the angle of resin level sensor
Cause: The detected laser power is not within the range of “Power Detection Maximum and Minimum RMS”.
Solution: 1) Recalibrate the laser power
2) Modify the “Target Value” or “Power Minimum RMS Value” and “Power Maximum RMS Value” of the laser power
Cause: Turn on the laser control software and calibration software synchronously
Solution: Turn off the laser control software or calibration software
Cause: The internal crystal temperature parameters of the laser and the environment temperature are unstable
Solution: Contact the manufacturer to calibrate the parameters and ensure that the environment temperature is between 22 to 26 degrees
Cause: Turn on the laser software and calibration software at the same time
Solution: Turn off the laser software or calibration software, then restart the iBuild.
Cause 1: The internal crystal temperature parameters of the laser have been changed
Solution: Contact the manufacturer to calibrate the parameters
Cause 2: Damage of the window mirror of laser
Solution: Replace the window mirror of laser
Cause 3: Unstable environment temperature
Solution: Ensure the environment temperature is between 22 to 26 degrees
Cause: Turn on the iBuild and the calibration software at the same time
Solution: Turn off the iBuild or calibration software and reconnect the laser
Cause: The printed samples shrink and deform
Solution: Adjust the angle when orientate the models
Cause 1: Insufficient support hardness or the support is not enough
Solution: 1) Appropriately reduce the support scanning speed or increase the support
2) Improve the scanning speed
Cause 2: The diameter of small laser beam isn’t up the standard
Solution: Ensure that the diameter of the small beam is in the range of 0.15-0.2mm
Cause: Calibration isn’t up to standard
Solution: Recalibrate
Cause: The laser beam compensation value is too small, and the reserved space in the design drawing is not enough
Solution: Modify the laser beam compensation value
Cause: The laser beam compensation value is too large
Solution: Modify the laser beam compensation value
Cause: The parameter “Z-axis Compensation” is unreasonable
Solution: Modify the “Z-axis Compensation” parameter in the slice software setting
Cause: The XY dimension factor in the iBuild is unreasonable
Solution: 1) Print the “100mm Cross” size test samples, measure the size and recalculate the XY size factor
2) If the short size is accurate but the long size has a large deviation, set multiple sets of XY coefficients of different sizes or reduce the length of parts over 200mm by 1/1000-2/1000 before printing
Cause: The printed samples shrink and deform
Solution: Adjust the angle when orientate the models
Cause 1: Insufficient support hardness or the support is not enough
Solution: 1) Appropriately reduce the support scanning speed or increase the support
2) Improve the scanning speed
Cause 2: The diameter of small laser beam isn’t up the standard
Solution: Ensure that the diameter of the small beam is in the range of 0.15-0.2mm
Cause: Calibration isn’t up to standard
Solution: Recalibrate
Cause: The laser beam compensation value is too small, and the reserved space in the design drawing is not enough
Solution: Modify the laser beam compensation value
Cause: The laser beam compensation value is too large
Solution: Modify the laser beam compensation value
Cause: The parameter “Z-axis Compensation” is unreasonable
Solution: Modify the “Z-axis Compensation” parameter in the slice software setting
Cause: The XY dimension factor in the iBuild is unreasonable
Solution: 1) Print the “100mm Cross” size test samples, measure the size and recalculate the XY size factor
2) If the short size is accurate but the long size has a large deviation, set multiple sets of XY coefficients of different sizes or reduce the length of parts over 200mm by 1/1000-2/1000 before printing
Problem: The plane samples are not parallel to the bottom surface of the platform when the part is placed, and the inclination angle is too small.
Solution: Reorientate the printed model to ensure that the bottom of the model is parallel to the platform or tilted more than 45°.
Cause: The variable laser beam appear to be an ellipse
Solution: Recalibrate the optical circuit
Cause: The distance between the border and the hatch is too far
Solution: Properly increase the “Transition Area Width” in the iBuild settings
Cause: Laser power is too high, resulting in the samples over-curing
Solution: Appropriately reduce the laser power of the hatch and border
Cause:The fluctuation of the liquid level value is too drastic
Solution: 1) Clean the bottom of the liquid level sensor
2)Adjust the angle of the liquid level sensor
3)Check if the vacuum pump is leaking
Cause: The distance between the resin level and the recoater is too large
Solution: 1) Adjust the height of the recoater
Solution: 2) Reduce the iBuild parameter “Standard Liquid Level Sensor Value” (it is recommended to reduce 0.08-0.1 each time)
Cause: The beam is oval or not concentric
Solution: Recalibrate the light chamber
Cause: The distance between the border and the hatch is too far
Solution: Decrease the value of “Transition Area Width” in the iBuild parameters
Cause: The surface temperature of the print is too high
Solutions:1) Reduce the laser power and speed up the scanning
2) Increase the value of the parameter “Delay after Laser Scanning” in the iBuild
Cause 1: The platform is loose or the z-axis coupling is loose
Solution: Reinstall and locking the platform and the z-axis coupling
Cause 2: The device is turned on to heat, but the temperature is unstable
Solution: Turn off the heater and contact the manufacturer.
Cause 1: The lens from reflection mirrors, beam expander module, galvanometer and F-theta are dirty.
Solution: Inspect the lens and clean it.
Cause 2: The laser window mirror is damaged
Solution: Replace the lens of the laser.
Cause 1: The fluctuation of the liquid level is too drastic
Solution: 1) Clean the bottom of the liquid level sensor
2) Adjust the angle of the liquid level sensor
Cause 2: Low recoater height
Solution: Adjust the height of the recoater
Cause 3: There is no adsorption in the recoater
Solution: Control the recoater adsorption by adjusting the vacuum pump
Cause 4: The resin is sticky
Solution: 1) Turn on the heater
2) Lengthen the time of “Delay after Platform Settling” and “Delay after Recoater Movement” in iBuild settings
Cause: F-Theta is dirty
Solution: Clean the lens of F-Theta
Cause: The marble platform is not level
Solution: Adjust the level of the marble platform and adjust the height of the recoater
Cause: The blade heights on the left and right of the recoater are not level
Solution: Adjust the height of the blade on the left and right of the recoater
Cause 1: The samples are over-cured (hard enough)
Solution: Increase the value of the iBuild parameter “Filling Spacing” to increase the scanning speed
Cause 2: The samples are not fully cured (slightly soft)
Solution: Reduce the value of the iBuild parameter “Filling Spacing” to reduce the scanning speed
Cause 1: The parameter “Thin-Wall Judgment Threshold” in the iBuild has no value
Solution: Make sure that the parameter “Thin-wall Determination Threshold” in the iBuild is set to option 1
Cause 2: The scanning speed of the thin-walled area is too fast and the laser power is low
Solution: Appropriately reduce the scanning speed of the thin-wall area and increase the laser power
Cause: The motor is blocked, causing an alarm
Solution: Helios-P series (reboot the device)
Cause 1.: The adsorption force is small
Solution: Adjust the knob of the vacuum pump to increase the adsorption force
Cause 2: The adsorption trachea is blocked or ruptured
Solution: Replace the adsorption air tube
Cause: The support scanning speed is too fast, and the support does not have enough time to reset after coating
Solution: Appropriately reduce the scanning speed of the support and lengthen the time of the iBuild parameter “Delay after Recoater Movement”
Cause:The support scanning speed is too fast, and the resin is not leveled
Solution: Appropriately reduce the scanning speed of the support and lengthen the time of the iBuild parameter “Delay after Platform Settlement”
Cause: The platform is too high when the beginning of the print.
Solution: Modify the value of the iBuild parameter “Print Start Position” according to the actual situation
